For security and staff safety, and to help us maintain a safe and respectful environment for our team, our call centre does not accept calls from withheld or anonymous numbers. Please ensure your caller ID is visible when contacting us.

All calls are recorded for training and quality assurance purposes

We do not provide veterinary advice - please consult your veterinarian for health concerns

For urgent matters outside office hours, please email us and we will respond on the next business day